e Marine Systems Operational Policy
May 18, 2020
Dear Customers, Vendors, Friends, Employees and the family of South Florida Marine Businesses:
With the recent announcements from the Florida Government, Broward County will be allowed to proceed with a Phase 1 re-opening of retail businesses. We will abide by the government rules of physical distancing, wearing masks always and one customer permitted in our lobby. Our friendly staff will continue to serve you with product consultation and sales via phone. We will continue to ship out orders from our warehouse as we have been in the last 20 years, from 8:30 AM to 5:30 PM EST Monday through Friday.
Call our main phone number at 954-581-2505 (option 1) for assistance. They will be able to help you with product selection and ordering. Technical support will also continue, as in the past, by email (firstname.lastname@example.org).
Our walk-in showroom/sales desk will be limited to one customer at a time. The showroom door will remain locked but customers can knock to gain access. Phone or internet orders can be placed for scheduled pickup at our warehouse door or shipped. We expect to improve on time to fulfill orders as our manpower situation stabilizes. If you are shipping or bringing in a product for servicing, please request an RMA (Return Material Authorization) number through our support email (email@example.com) so that we can issue a RMA# and notify our Ft Laud Service personnel to expect it.
We appreciate your business and support. Keep safe.
e Marine Systems