Thank you for the great service that you have afforded us, we truly appreciate the good work and the speedy return on our wind generator.
We shall speak very kindly of you folks and again thank you.
E Paul Dupuis.
1/14/2012 - I was more than pleased with the help and expertise that Gil provided us with. He went out of his way to help us design our solar panel frame and was a great help. Wish I had known about E Marine before I ordered my panels. You are a great company and wish we had one in Canada.
1/11/2012 - I had an excellent experience- really great support. I have already recommended emarine to several folks.
1/11/2012 - I needed some product advice and spoke to a young man. I did not get his name but he was extremely knowledgeable about the products you sell and gave me excellent advice.
1/11/2012 - Staff at front desk was very helpful. The gentleman went out of his way to make sure I knew how to install charge regulator. He was able to answer all my questions and gave me additional advise as to how to set up unit.
Hello Jeremy and Paul,
My system is installed for a week now and it works wonderfully! I am very happy with it.
Thank you for your professionnalism.
Last week I had reported an apparent problem with my Rutland 913 and or the HRDX controller which I purchased back in June of 2008 from E-Marine. As a result of my conversations, primarily with Andrew of your Tech area, we came to the conclusion that there might be a problem in the controller area and not in the generator. He walked me through several test in order to reach this probable conclusion. Still he requested from me photos of the readings from the controller at rest and in motion. I have attempted to supply those in the attachments. They are poor, at best, due to the controllers location. They do show that while at rest the controller seems to read a -009 to 014, and when in motion, at low speed, it reads around -002 to -004. and varies with the speed. In general it does not seem to be working as it has in the past, and Andrew indicated that the - readings concern him most. We are at this time giving the unit a few more days, hoping for more wind, and will determine whether to repair or replace.
I have been very happy with the system but more than that, I have been so impressed with Andrew and his obvious concern for my problem and his follow through. I am at this time living on the boat without shore power at the moment ant am relying totally on batteries. Andrew made every attempt to reach a positive analysis with me and although the problem is still with us no one could have done more over the phone. He e-mailed Marlec and provided their response to me in a very timely manner. In the business world today it is truly rare to make contact with someone who so obviously cares and is concerned. Rest assured that E-Marine, through Andrew, has made a friend who will, without hesitation, make all future purchases through you, and spread the news through the marine community in this area.
Thank you for your response- we have added your company (the first one!) onto our "Great Companies & Products" section of our page. Thanks again!
Check us out at:
That was fast. I got the panel yesterday! I really appreciate your help. I will be sure to tell all who look at my panels about your company, and how pleased I was with your service.
I returned from a 3 weeks sailing in the Caribbean where I live, after installing the solar panel kit. It was easy to install and they are performing much better than I expected.
The reason I bought the eMarine kit was so that I didn't have to search all over the net only to have to deal with multiple billings, multiple shipping dates, and then have to figure out how to get all the components to play together. My preference is to sail instead of spend time dockside trying to figure out an installation. The few extra dollars were well worth it. And no, I don't have stock in either Air Breeze or eMarine.
I purchased two KC130TM's together with Blue Sky controller, cable & fitting kits from e-marine. Joe Turner was very helpful with my order. Although I arranged the air freight myself, the whole package arrived in 3 days to Panama.
You have great products. I really like your custom panels; the E10 and E20!
Chuck at Power and Sail Boat Repair,
New Bern NC
I had an excellent experience- really great support. I have already recommended emarine to several folks. Thank you!
I needed some product advice and spoke to a young man. I did not get his name but he was extremely knowledgeable about the products you sell and gave me excellent advice.
Staff at front desk was very helpful. The gentleman went out of his way to make sure I knew how to install charge regulator. He was able to answer all my questions and gave me additional advise as to how to set up unit.